As a practicing physician, I remember when there was a time when we focused more on taking good care of people and less on the business of medicine. These days, starting your own practice is more challenging than ever. Patients want a better connection with their providers, and doctors are not given the tools or the reimbursement for this expanded service. Privacy rules, billing rules, and technology costs and limitations make evolving your practice time-consuming and expensive. Our time and labor are two of our most precious commodities.
You have an opportunity to return the locus of control to the patient-physician relationship and away from bureaucratic interference. Smart, dynamic online tools can be the difference of success for your practice and your patients.
Our app is easy to download and operate immediately, with a clean interface you can personalize to your practice. Patients want a solution that makes them feel seen and heard by their providers. I witnessed firsthand how my aunt was able to get the app on her phone and sign up in two minutes. Those moments of connection create a new relationship between her and her doctors, refocusing priorities to center her understanding of her own treatment and her feeling of being well cared for.
On the technical side, the app’s key functionality is right where you expect and works instantly. The software can be used on desktop, laptop, and mobile. At a time when the business of healthcare has threatened to eclipse the reasons we went into medicine, GoCrew is providing the essential tools that let us return to what we do best. The modern iteration of the telehealth, clinic management, patient data-monitoring software suite is pared down to the critical bits. Quality of care goes up, costs come down, and both patients and providers are more confident in the details of their care and more satisfied with their personal connection.
I value taking care of people. I keep my patient population small, so we can connect often. With GoCrew tools, my patients say they feel like they have their personal doctor on call for them, with all of their protected healthcare visits in one place. With any given patient encounter in GoCrew, the provider and the patient have immediate access to all prior encounters, shared documents, and videos. And all of that can be uploaded to the patient medical record.
This higher level of connection with patients is a new experience for me. A simple change to my routine, and the results are tangible. Now at the end of each visit, I tell the patient we’re going to make a quick video, and I hit record. I summarize the visit, which is like dictating a brief note, and then I give the plan. That is the patient’s favorite part. I go into as much detail as I can in just a few minutes, which is a lot! The video immediately appears on the app, where a patient can revisit our exact conversation. It’s private, personal, and meaningful to both of us.
GoCrew Health is offering the tools required to function as an independent provider in the modern healthcare system. This is just the beginning of our vision for the future of the independent practice.